Return Policy

Returns & Exchanges & Cancellation

Order Cancellation

Please check the size, color, quantity, recipient, shipping address and other information carefully before payment. Once the order is generated, it can not be changed easily.

If you want to cancel your order, please contact us within 24 hours after sending payment. If your package has not been sent out, we will stop it. If your package has been sent out, you could keep it or return it when you get it. Please confirm your order before sending payment. Thanks You!

We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 14 days of receipt for most items in new condition.

1. Get in touch with our customer service representative by sending email to us : service@homerfever.com. Indicate which item(s) you would like to return and the reason for your return.
2. Place the item(s) in the original packing and seal the parcel securely.
3. Drop off you package at the local post office.
4. Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.

Normally, you will receive the refund in 7 working days after we receive your return parcel, which depends on the bank processing, we can not handle this. Hope your understanding

Return Conditions


1. You have 14 days to decide if an item is right for you, if not, you can certainly come to us within 14 days of receipt.
2. The following items cannot be returned or exchanged: Bikinis, Tankinis, One-Piece Swimwear, Final-sale items and Lingerie.
3. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
4. We do not accept returned items that were sent back by you directly without checking with us first.The address on the logistics list is not our return address, so once returned according to it, we will not accept.

5. Buyer is responsible for return shipping cost.

Refunds

If you need to return the items, the shipping fee you paid when placing an order are non-refundable.We will only return the cost of product.

Note:We will deduct the corresponding shipping costs of free-shipping orders when receiving the returned package.

Return Address: 21 Po Lun Street, Mei Foo, Sham Shui Po, Hong Kong

Tel: +852 2142 5148

Email: service@homerfever.com